Changes to Hours at Central City

ICBC Autoplan insurance in Surrey

Due to Covid-19, Central City Mall has reduced hours. Our location in the mall will be operating on the following schedule until further notice:

  • Monday 10 am – 6 pm
  • Tuesday 10 am – 6 pm
  • Wednesday 11 am – 7 pm
  • Thursday 11 am – 7 pm
  • Friday 11 am – 7 pm
  • Saturday 10 am – 6 pm
  • Sunday 12 pm – 6 pm

We’ve chosen to maintain our opening hours at 10 am several days a week and would like to encourage our clients only attend the office between 10 – 11 am if you are a senior or part of the higher risk category for Covid-19. As many of the other mall stores will be closed during this time, it will be a low risk time to enter the building and attend our office.

Please also note we are only allowing 1 person in the office at a time. Please wait outside the doors if someone is already inside the office.

We would like to request that clients who have recently travelled outside the country or been in contact with someone who has COVID-19 to refrain from attending any of our office locations. Please see our post on ways in which we may still be able to do business via phone and email, without you attending our office.


  1. REPLY
    comment Markus says

    We are purchasing a used vechicle privately today. We would like to transfer ownership, register it and transfer our current plates/insurance on to. Can this be done by emailing you scaned copy transfer paperwork.

    • REPLY
      comment admin says

      Hi Markus, with transfers you will still need to bring the official documents to one of our offices. Cloverdale and Langley locations are open to the public to take care of this for you. If you have any questions please call the nearest office. Contact details can be found here: Contact

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All offices are now open for walk-in insurance. We can still do renewals by phone or email. Click here to learn more.